Transformational Change - Advisory & Consulting

Transformation Journey

The Transformation Journey

'Transformation' is a very different beast from 'change' (that's non-transformational change) and needs a different approach if it's to be successful.

Transformational change, ie. major change that has a strategic and significant impact may be called digital transformation, business, organisational or some other flavour of transformation. But, if it's genuinely transformational, the same things need to be considered regardless of what you call it.

For example, digital transformation will involve technology, but so will any significant change. Technology enables organisations to do things differently to achieve better outcomes. And doing things differently (automating, using AI etc) means changing processes and how data is used. By changing processes you have to look at what people do, i.e. teams and the organisational structure and, before you know it, you’re looking at the whole organisation, what each function does and how they interact with each other, the governance framework, culture and the alignment between operational capability and strategy.

It's all connected and this gives rise to the Transformation Journey and, as with any journey, there's a start point, a destination and an optimum route.

The above is not as scary as it sounds if it's approached in the right way. This is explored further in our Transformation Journey workshops, referenced below.

You can also get a high-level insight into the Transformation Journey in our video series.

Services descriptions

Transformation Presentation

A FREE 1-hour interactive presentation that introduces key topics to help better understand transformational change and how to approach it in a different way. A general session aimed at leadership and programme teams, it will:

Look at 'change' and 'transformation' and why it's important to know the difference
Introduce the Transformation Journey and its components
Give pragmatic ways to frame and discuss transformation to aid understanding
Outline the key reasons transformation programmes often aren't successful
Help you look at transformation in a different way so the pitfalls can be avoided

Transformation Journey Workshops (half or full day)

Workshops for leadership teams to explore the Transformation Journey in detail. These are confidential sessions (so single companies only) and explore all the components of the transformation journey including strategy, business and operating models and change capability. It will enable you to:

Understand how the components of the transformation journey fit together
Assess your readiness to undertake a transformation programme
Identify gaps that need to be addressed to provide a solid foundation for change
Identify what you should do before signing contracts with consultancies and vendors
Improve information flow so better informed decisions can be made

Client-Side Advisory

Acting wholly in your best interests as a client-side advisor and critical friend, helping you make informed decisions, avoid the pitfalls and prevent you from being exploited by third parties. Whether it's mentoring the Executive Sponsor or advising the Leadership team, we'll keep all parties honest by providing transformation expertise, guidance, candid feedback and challenge to:

Help shape programme strategy and approach
Provide in-flight oversight to keep the programme on-track

Or perhaps your Delivery & Change Capability isn't functioning as well as it should.

Do projects regularly run to time and budget? Are benefits usually fully achieved? Do you have the appropriate structures and experience to deliver your transformation ambitions?

We'll help you develop a fit-for-purpose Change Capability that aligns with organisational need and enhances business agility.

Transformation Leadership

Providing programme direction, performing the pivotal role that sits between the Sponsor and the programme team. Providing hands-on leadership, shaping and directing activity, establishing clarity and instilling confidence to successfully deliver the transformation outcomes wanted.

If you already have a programme in-flight but aren't sure if it's performing and delivering as you think it should, we'll provide assurance by assessing its operation and governance to determine the programme's health and provide recommendations for improvement.

And if the programme has run into difficulties, perhaps:

Continuing poor progress and increasing costs
Lack of clarity, stakeholder engagement and buy-in
Internal resistance and poor third-party performance

We’ll identify the key issues and blockers and work with you to agree a route to recovery and get it back to where it needs to be.

Get in touch to find out more.

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