RFH
Transformational Change
Advisory & Consulting

Video Insights

Transformation is hard

because it's complex

Common questions often asked about transformation initiatives include:


  • Where and how to start?
  • How to develop an actionable roadmap and prioritise activities?
  • What to do to maximise the chances of success?
  • How to make the right decisions and avoid the pitfalls?


The short videos below were originally posted on Linkedin. Starting with the difference between change and transformation (and why you need to know), they cover key topics and explore and explain what organisations can and should do, before starting any transformation initiative to:


  • Gain greater clarity and understanding to aid informed decision making
  • Lower programme risk and cost
  • Establish a solid foundation for change
  • Be set up for success
  • Avoid being exploited by consultancies and vendors


NB. References are made to the insurance industry although the topics covered are applicable to organisations from any sector.

Change vs Transformation

What's the difference and why you should care

Watch on YouTube with subtitles

Solid Foundations - an introduction

Setting yourself up for transformation success

Watch on YouTube with subtitles

#1 Understand The Why

Clarity of purpose and outcomes

Watch on YouTube with subtitles

#2 Strategic Alignment

Aligning transformation and business strategy

Watch on YouTube with subtitles

#3 Business Models

What you do to create value

Watch on YouTube with subtitles

#4 Operating Models

How you support your Business Models

Watch on YouTube with subtitles

#5 Organisational Structure

Understand how you're structured

Watch on YouTube with subtitles

#6 Governance Framework

Understand how information flows

Watch on YouTube with subtitles

#7 Data

Get your data in good shape

Watch on YouTube with subtitles

#8 Workflows

Focus on workflows not processes

Watch on YouTube with subtitles

#9 Change Capability

Critically appraise your change capability

Watch on YouTube with subtitles

#10 Third Party Suppliers

Understand your suppliers and what they do

Watch on YouTube with subtitles
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