Transformation is hard

because it's complex

Common questions often asked about transformation initiatives include:

• Where and how to start?
• How to develop an actionable roadmap and prioritise activities?
• What to do to maximise the chances of success?
• How to make the right decisions and avoid the pitfalls?

The short videos below were originally posted on Linkedin. Starting with the difference between change and transformation (and why you need to know), they cover key topics and explore and explain what organisations can and should do, before starting any transformation initiative to:

• Gain greater clarity and understanding to aid informed decision making
• Lower programme risk and cost
• Establish a solid foundation for change
• Be set up for success
• Avoid being exploited by consultancies and vendors

References are occasionally made to the insurance industry, although the points covered are applicable to organisations from any sector.

#1 Understand The Why

Clarity of purpose and outcomes

#2 Strategic Alignment

Aligning transformation and business strategy

#3 Business Models

What you do to create value

#4 Operating Models

How you support your Business Models

#5 Organisational Structure

Understand how you're structured

#6 Governance Framework

Understand how information flows

#7 Data

Get your data in good shape

#8 Workflows

Focus on workflows not processes

#9 Change Capability

Critically appraise your change capability

#10 Third Party Suppliers

Understand your suppliers and what they do