Helping the insurance industry rethink and successfully deliver transformational change
UNDERSTAND EXECUTE DELIVER
The challenge
As an insurer, MGA or broker, successfully achieving your business and digital transformation ambitions may involve:
- Re-platforming - implementing a new PAS, UW workbench or claims system
- Migrating to the cloud to 'be more digital'
- Restructuring to reduce expense and loss ratios
- Introducing new ways of working and AI to improve productivity and enhance CX
- Scaling for growth or integrating post M&A
The investment made will shape the organisation's operation and performance for years to come, so you need to get it right... but that's harder than you think.
We help you better understand, execute and successfully deliver transformational change, reducing risk, avoiding the pitfalls and saving £millions.
Transformation is a journey
.
It's sometimes perceived as a
long but smooth road...
...but it's really a tricky path
that's treacherous in places.
Services
On your transformation journey, we'll help you:
- Minimise programme risk and cost
- Deliver your transformation programme successfully
- Realise benefits at the earliest opportunity
- Make informed decisions and avoid the common pitfalls
- Avoid being exploited by consultancies and vendors
Transformation
Advisory & Assurance Services
Leadership Advisory & Mentoring
-
Acting wholly in your best interests as a client-side critical friend and...
...trusted advisor, helping you make informed decisions, avoid the pitfalls and prevent you from being exploited by third parties. Whether it's mentoring the Executive Sponsor or advising the Board, we'll keep all parties honest by providing transformation expertise, guidance, candid feedback and challenge - initially to help shape programme strategy and approach, and subsequently to provide in-flight oversight to keep the programme on-track.
Transformation Readiness
-
We'll work with you to look at four areas and answer key questions to...
... assess your readiness for transformation and identify what you can and should do, to significantly reduce programme risk and cost, before formally engaging solution providers and teams of expensive consultants.
Strategic programme alignment
Are your transformation programme outcomes clear and do they align to the organisation’s business strategy?
Business models & operating models
Are your future and current business models clear and understood, and are they fully supported by your future and current operating models?
Change & transformation capability
Do you have the appropriate structures and experience to deliver your transformation outcomes? We'll look at your capability and capacity for transformation execution and delivery, as well as governance, prioritisation and PMO function.
Information flow & governance framework
Does the right information get to the right people at the right time so informed decisions can be made about programme direction, prioritisation and allocation of finite resources? We'll look at where information originates from and how it flows through the organisation – its formal and informal routes – up to the executive leadership team.
Programme Assurance
-
If your transformation programme isn't performing or delivering...
...as you think it should, we'll assess its operation and governance structure to determine the programme's health and its ongoing viability, along with recommendations for improvement.
Transformation
Leadership & Delivery Services
Chief Transformation Officer (CTrO)
-
Acting as Chief Transformation Officer, providing executive leadership and...
...transformation expertise to the Executive Committee and Board (on a full-time, part-time or fractional basis), to ensure that informed decisions are made and the right approach is taken. Also being accountable for the successful delivery of transformation outcomes, ensuring that activity remains aligned to the business strategy and is joined up with other corporate initiatives.
Programme Direction & Management
-
Acting as programme director, performing the pivotal role that sits between...
...the sponsor/Board and the programme team. Providing hands-on leadership, shaping and directing activity, establishing clarity and instilling confidence to successfully deliver the transformation outcomes wanted.
Programme Recovery & Turnaround
-
Has your transformation programme run into difficulties? Problems with...
...progress, lack of clarity, stakeholder engagement, internal resistance and third party performance? We'll identify the key issues and blockers, agree a route to recovery and get it back to where it needs to be.
Get in touch
Click here to book a confidential, no obligation chat.
Call 0330 133 2743
Email hello@rabbitsfromhats.co.uk
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